Resolve a School-Based Concern

During the course of the school year, situations may arise that require the parents/guardians of our students to contact the proper employee(s) in order to resolve an issue. To assure a prompt response and encourage proactive communication between the schools and parents/guardians, the following protocol has been established to provide guidance as to whom parents/guardians should address their questions and/or concerns.

We respectfully ask that you follow the steps as outlined below. You need not contact every person listed on a particular diagram. It is our wish that the issue is resolved very early in the step-by-step process outlined below.  Please note: Starting with the appropriate point of contact will help us resolve your concern more quickly.

Classroom Concerns
➡️ Contact your child’s Teacher first.
➡️ If unresolved, contact School Administration.

Academics (tests, homework, grades)
➡️ Contact your child’s Teacher.

Curriculum (what is being taught)
➡️ Contact School Administration or one of our Master Teachers.

Discipline
➡️ Contact School Administration.

Bullying
➡️ Contact School Administration.

School Threat
➡️ Contact Local Emergency Services immediately.
➡️ Email the Principal right away.

After-Care Program
➡️ Contact the Childcare Director.

Attendance
➡️ Contact the General Clerk / Office Staff.

Make-Up Seat Time
➡️ Contact the MUST Coordinator, Christine Dauterive.

Technology
➡️ Contact the Technology Coordinator.